CoreConnect policies

Privacy Policy

Last updated: October 15, 2026

This policy explains the types of information CoreConnect may process, why it is used, and how to contact us. The features and service providers described here should be checked against the released version of the app before public launch.

1. Information you provide

When you use CoreConnect, information may include your account email and authentication information; speech or audio you choose to record or submit; recognized or corrected text; and communication history or personalized speech patterns you choose to save.

We do not ask you to send passwords through this website. Account sign-in is handled through authentication services.

2. How information is used

We use relevant information to provide speech transcription and communication features, enable account sign-in, save and synchronize user-selected history and patterns, support corrections, maintain reliability, and respond to support requests.

3. Speech and AI processing

When you activate speech-related features, the app may transmit audio or text to third-party speech-recognition or AI-processing services to provide the requested functionality. Processing arrangements, provider retention practices, and model behavior may vary by the specific service and configuration. Avoid submitting information you do not want processed by these services.

4. Accounts and storage

CoreConnect uses Supabase services for authentication and, for signed-in users, storage of certain communication history and personalized patterns. Access controls are designed to separate one user's account data from another user's data. No security measure is infallible.

5. Sharing

Information may be shared with service providers that perform functions necessary to operate the app, such as authentication, hosting, data storage, and speech processing. We may also disclose information where legally required or necessary to protect users and the service. We do not describe user speech as anonymous merely because it is processed by an automated system.

6. Data retention and deletion

Some account information and saved content may remain until deleted or until no longer needed for the service, subject to operational and legal requirements. To ask about access, correction, or deletion of your information, email CoreConnect support. The exact deletion process and applicable retention periods must be confirmed for the released app.

7. Children and families

Communication accessibility can matter to users of different ages. Where parental or guardian consent is required by applicable law, that consent should be obtained before using the service. Contact us if you are a parent or guardian with a privacy question.

8. Security

We use service-provider authentication and access-control mechanisms to help protect information. We cannot guarantee that any online service is completely secure. Please protect your account credentials and report concerns to us.

9. Changes

We may update this policy as the app evolves. The current version will be posted at this address with an updated date.

10. Contact

For privacy questions or requests, contact CoreConnect support.